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Return/Exchange Policy

RETURN POLICY:

  • Purchases may be returned within 14 days of the day you receive the order.
  • All sales final after 14 days.
  • Lollipop Moon, Ajo.Bebe,  and Luna B. Tees are considered a "custom" item as these items are made to your order specifications when orders are placed. If a Lollipop Moon, Ajo.Bebe, or Luna B. Tees item is defective or you receive a completely different item, please contact Candy Kid's Boutique as soon as you receive the shipment at [email protected] .
  • Newborn take-home-outfits can be returned within 30 days of the day you receive your order.
  • Merchandise must be in original brand new condition, including intact tags and packaging, without the smell of smoke and free of pet hair.
  • Upon receipt, if any of these conditions are not met, no refund will be issued and item will be returned to sender postage due. 
  • All SALE items are final sales.
  • Please email us at [email protected]  for a Return Authorization number before returning any merchandise. This number must be clearly marked on the outside of the package.
  • A complete refund will be issued (excluding shipping charges).
  • Please allow 30 days for processing of your credit.

EXCEPTIONS:

PERSONALIZED ITEMS are not returnable.

CUSTOM ORDERS are not returnable.

HOLIDAY MERCHANDISE is final sale as of the date of the holiday. This includes velvets and holiday dresses.

SWIMSUITS are not returnable - all sales final.

HAIR BOWS/HEADBANDS/HATS are not returnable - all sales final.

ORDERS SHIPPED WITH FREE SHIPPING will have our standard shipping charge subtracted from your purchase credit.
 
Thank you.

                                                 



     
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